If the cleaning staff of the listing is not fixed, assignment can be done manually every time. Open the "Cleaning" → "Cleaning Calendar" page. When reservations for listings that have not been set to automatic cleaner are added to "Cleaner setting" of the listing, a red cleaning task is added on the cleaning date (check-out date).
The color of the cleaning task and the star icon represent the following.
Red |
Cleaner in charge is not set |
Blue |
Cleaner set up |
Green |
The cleaner clicks "OK" with remind e-mail on the day before cleaning |
Gray |
Cleaning completed |
Black (strikethrough) |
Cancel |
Star icon |
Check-in on the same day |
Click on the red cleaning task, you can manually set the cleaning cleaner on the popup screen like the one below. Also, if you ask someone for a cleaner on the cleaning day, if you enter it in "comments to cleaner", it will be added to the reminder e-mail on the day before cleaning.
※The previous day message to the clean-up staff will be sent around 18:00 pm the day before cleaning, so please fill in the comments before that. If it becomes after 18:00 pm, we can not support with our system, so please contact them individually.
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